Below are the questions we are most commonly asked about housing disrepair claims.
A housing disrepair claim is a legal action you can take against your landlord when they fail to carry out essential repairs. Every landlord, whether a council, housing association, or private landlord, has a legal duty to make sure the property you live in is safe, secure, and fit for purpose. If they fail in that duty, you can ask the court not only to order the repairs but also to award you compensation.
Your evidence could include:
You can claim compensation if you’ve suffered inconvenience or have not been able to use your home in the normal way as a result of the landlord’s failure to repair your home, significant disruption during the repair work. How much compensation you can get depends on the level of disrepair, the rent you pay and the repair problem’s effect on you and your family.
Yes, if you have damp and mould in your home you’re more likely to have respiratory problems, respiratory infections, allergies or asthma. Damp and mould can also affect the immune system.
You should report any type of repair issues in your home to your landlord as soon as you spot the problem. If you don’t report issues straight away, it can result in the damage to the property getting worse if problems are not fixed quickly.
No under section 11 of the housing act your tenancy is fully protected by Law and your tenancy will not be effected
The housing disrepair process can take anywhere from a few weeks to several months, depending on your landlord and the nature of the repairs. Tenant Claims will quickly refer your enquiry to a regulated solicitor, who can advise you on the next steps. While we cannot carry out repairs ourselves or guarantee how quickly your landlord will act, we make sure your information is passed on promptly so the solicitor can help move things forward.
Absolutely, You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.
No, unfortunately not. You must be currently living in the property.
No. The solicitor we refer you to operate on a No Win No Fee basis, meaning you will not pay legal fees if your claim is unsuccessful. They will clearly explain their success fee, terms, and any other costs before you agree to proceed. Click here to find out more about our No Win No Fee Solicitors or click here to find out more about fees and payments. You do not need to use a claims management company to make your complaint, you can complain to your landlord or refer it to the Housing Ombudsman yourself for free.