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TenantClaims.co.uk is a claims management company. You can claim for free, without using a law firm or claims management company to the Housing Ombudsman Service

No Win No Fee typically customers pay 25% including VAT of the amount recovered to our solicitors, although this will be subject to your individual circumstances and the actual fee may be more or less than this. If you cancel the claim after the cooling-off period of 14 days you may be charged a cancellation fee by the solicitor. Tenant Claims receives an introduction fee from the solicitor who is acting for you.

Why social housing tenants are claiming on average £6,512 in compensation.

Council Housing and Housing Association Tenants are being IGNORED by their landlords.

Over 360,000 homes are currently classed as in “Substantial Disrepair”. Succesful claims are being made for the following issues.

  • Damp, mould, fungus
  • Cracks in interior walls
  • Cracks in exterior walls
  • Internal and external structural damage
  • Illness to tenants due to disrepair
  • Leaks, flooding and water damage
  • Blocked drains
  • Rotting doors or window frames
  • Rotting floorboards

DON’T let landlords get away with it.

You are protected by rights written into law when renting from the COUNCIL or through a HOUSING ASSOCIATION.

It’s estimated that £50+ Million has been paid out to tenants in the last 5 years.

Take the first step towards getting the compensation you deserve!

Check your eligibility now – it’s quick, easy, and FREE…

Click the button below to find out if you qualify and we will help you make a successful claim.

ACT NOW – the sooner you act, the sooner you will receive compensation and get your damages repaired.

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Frequently Asked Questions

A housing disrepair claim is a legal action taken by tenants against their landlords for failing to maintain their property in a habitable condition. This includes issues like damp, mold, leaks, faulty heating, and structural problems.
 
Tenants living in rented accommodation (specifically council or housing association rental) who are experiencing issues due to the landlord’s failure to repair the reported issues to the property can make a claim.
 
Claims can be made for various issues, including damp and mould, leaks, broken heating systems, faulty plumbing, electrical hazards, structural issues, and pest infestations, plus more…
 
Start by notifying your landlord of the issues in writing. If the landlord fails to address the problem within a reasonable time, you can check if you qualify to make a claim in less than 1 minute. Our legal team can then work on a no-win, no fee basis to help you make a successful claim.
 
Evidence includes photographs of the disrepair, copies of correspondence with your landlord, records of any complaints made, and medical reports if the disrepair has affected your health.
 
Yes, tenants can claim compensation for inconvenience, any damage to personal property, and health issues caused by the disrepair. The amount depends on the severity and duration of the disrepair. The average claim amount in 2024 was £6,512.
 
The time limit for making a claim is typically six years from when the disrepair was first noticed, or three years if the claim involves personal injury.
 
No, the responsibility for repairs lies with the landlord. If you win your claim, the landlord/council is required to carry out the necessary repairs and may also have to pay compensation.
 
Landlords cannot legally evict you in retaliation for making a disrepair claim. This would be considered retaliatory eviction and is prohibited by law.
 
The duration varies depending on the complexity of the case and the landlord’s response. It can take several months to over a year for the claim to be resolved.
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